Traveloka Lifestyle SuperApp Expands Financial Services Offering and Partners with Bank Negara Indonesia for Southeast Asia’s First PayLater ‘Virtual Card Number’


  • The “virtual card number” allows Traveloka users to transact on e-commerce platforms outside of the Traveloka ecosystem and introduces the option of installment payment methods using the PayLater credit limit of the user.

  • As a pioneer of the PayLater payment method in Indonesia, the Traveloka PayLater “virtual card number” is another example of Traveloka’s ambition to provide secure and transparent payment options to underbanked users and enable them to better manage their finances.

SINGAPORE, September 17, 2021 / PRNewswire / – Traveloka, South East Asia lifestyle superapp, announced the launch of its Traveloka PayLater “Virtual card number” today. Developed in partnership with one of the largest financial institutions in the Indonesia overseen by the Financial Services Authority (OJK) and Bank Indonesia, PT Bank Negara Indonesia (Persero) Tbk (BNI), the innovative payment method enables Traveloka PayLater users to buy now and pay later on commerce platforms electronics supported outside of the Traveloka ecosystem using a “virtual card number”.

Traveloka, which pioneered the PayLater product in Indonesia, said its PayLater “virtual card number” includes a 16-digit number, a card expiration date, and a card verification value (CVV), similar to a credit card. Traditionally, e-commerce transactions require a credit card or other bank payment service, thus excluding the unbanked and underbanked, who are unable to achieve a credit score. With the ‘virtual card number’, users can now use their PayLater credit determined on the Traveloka app and transact online with the option of installment payment methods – from interest rates as low as 2 , 25% per year – on many ecommerce platforms such as Shopee, Lazada, JD.ID, Bukalapak and Tokopedia. Users can consolidate and manage their PayLater account through the app, enabling responsible financial management.

Caesar Indra, President, Traveloka, said: “One of the objectives of our financial services offering has always been to advance financial inclusion, starting with our internal market, Indonesia. Our new Traveloka PayLater “virtual card number” is a natural extension of our PayLater offering, which has already enabled millions of our users to access credit and achieve their lifestyle aspirations. We believe this innovative breakthrough will not only provide a safe and easy payment method for our users, but also fill a gap by providing access to credit to underbanked consumers in our largest market. “

Traveloka’s financial services are a powerful tool for users to meet their lifestyle needs and aspirations. The launch of the Traveloka PayLater “virtual card number” is a demonstration of the brand’s focus on financial products and services, while strengthening the company’s commitment to financial inclusion. Since Traveloka launched PayLater in 2018, the company has seen the number of users increase 7.5 times, reflecting the high demand for such financial services.

“We are seeing a strong and growing demand from consumers across the region for FinTech solutions that help increase consumer access to financial services, which has continued to accelerate during the COVID-19 pandemic . Our position as South East Asia lifestyle superapp uniquely positions us to capitalize on this growth and will continue to drive important innovations in financial services ”, Caesar added.

BNI has also expressed its support for this latest innovation. “The ‘virtual card number’ is an advanced payment method that allows consumers to conveniently transact online. This feature allows consumers to enjoy a simple and secure way to transact online. using a unique virtual card number instead of the usual credit card number, ”explained Corine Leyla Karnalies, Director of Consumer Activities, BNI.

According to Corina, the “virtual card number” offers many advantages that can be used by companies or business partners. One feature is the provision of a different “virtual card number” for each online transaction, which adds an additional layer of protection, minimizing the risk of fraud and unauthorized use. Corina also pointed out that the “virtual card number” is issued and delivered electronically in real time and at no additional cost.

“Plus, partner businesses can benefit from additional security, as it provides real-time notification built into the email. Partner companies can also access a comprehensive usage report, which facilitates the reconciliation process. In the near future, other PayLater consumers can also take advantage of these benefits, ”concluded Corina.

The “virtual card number” also has an additional layer of security over traditional credit cards. Users must activate the “virtual card number” on the Traveloka app before they can use it. Once activated, the “virtual card number” is activated for 15 minutes and prevents unauthorized use.

At launch, the “Virtual card number” payment method will only be available for certain Traveloka PayLater users in Indonesia, with a usage limit that matches their PayLater credit limit. This will be extended to more users at a later stage.

For more information, please visit https://www.traveloka.com/en-id/travelokapay/paylater in the “Request a virtual number” section.

About Traveloka

Traveloka, South East Asia lifestyle superapp, allows users to discover and purchase a wide range of travel products, local services and financial services. Traveloka’s comprehensive product portfolio includes transport booking services such as airline tickets, buses, trains, car rental, airport transfer, as well as access to the largest inventory of accommodation in South East Asia, including hotels, apartments, guest houses, host families, resorts and villas, making Traveloka a booking platform with the widest selection of accommodations and packages.

Traveloka is also a key player in the local services category, offering reservations for a wide range of local attractions, activities, wellness and beauty clinics, culinary directories as well as food delivery. Traveloka also offers finance, payment and insurance products to help Southeast Asian consumers achieve their lifestyle aspirations. Traveloka provides 24/7 customer service in local languages ​​as well as over 40 different local payment methods. Traveloka’s lifestyle super app has been downloaded over 60 million times, making it the most popular travel and lifestyle booking app in the South East Asia region.

About BNI

PT Bank Negara Indonesia (Persero) Tbk, or BNI, was established on July 5, 1946, and was the first state bank to be established as a result of indonesia independence. According to UU Government Regulation No. 2/1946, BNI operated as a central bank and commercial bank before finally becoming a commercial bank in 1955.

BNI has 2,312 national points of sale in 34 provinces and 420 regencies / cities in the first half of 2021, as well as 8 points of sale abroad in various countries. BNI also has 23 medium credit centers (SKM), 27 small credit centers (SKC) and 36 consumer and retail credit centers (LNC).

BNI now has 17,013 vending machines in 34 provinces and 521 regencies / cities, including 6 (six) vending machines in Hong Kong and 2 in Singapore. Debit card transactions with the GPN, Link, ATM Bersama and Prima logos can also be processed through the ATM network. Holding, BNI has four subsidiaries: BNI Multifinance (financing), BNI Life (insurance) and BNI Remittance (remittances).

SOURCE Traveloka

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